Who is my life and health insurance actually with?

Who is my life and health insurance actually with?

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2025 May 17

As with many businesses, insurers sometimes change their name – especially in the life & health (L&H) space. Here we run through some of the recent changes.

Several L&H insurers have been bought and sold in recent years. This has particularly been the case where banks have decided to focus on lending and let the insurers manage client’s insurance requirements, rather than do it inhouse.

This can be confusing for policy holders – especially when you receive a letter from a company that you may not be familiar with.

With many convincing scams around, you may even wonder if the correspondence is real!

Navigating the name changes

Below we have broken down some of the most recent name changes to help you establish who your policy could now be with.

  • Suncorp Group sold its NZ life insurance business, Asteron Life, to Resolution Life in February 2025.
  • BNZ Life completed their sale with Partners Life in 2022.
  • Westpac Life NZ sold to Fidelity Life in 2022.
  • AMP Life (including previously acquired brand ‘AXA Life’) was sold to Resolution Life in 2020.
  • OnePath Life NZ was sold by ANZ to Cigna in 2018.
  • AIA acquired Sovereign in 2018 and Sovereign policies were re-branded to the internationally recognised ‘AIA’ brand.  As a further note, ASB’s Life division is also a part of the AIA NZ group.

What happens to my policy when an insurer changes names?

If your insurer has changed names, you can rest assured that an existing policy will generally live beyond the original insurance brand.

This means there is nothing to fear when the insurer changes hands. In all the name change transitions we listed above, for example, the policy wordings have been honoured.

Even though there may be a different team with a different uniform, the office administration, support, and claims functions continue.

There can even be an uplift

In some cases, consolidation with a specialist life business will bring even further benefits. For example, there may be opportunities to get enhanced coverage and/or the new insurer may have better processes and systems.

We’ve got you covered either way

If you are ever unsure who your cover is with or are concerned about any correspondence you may receive direct from an insurer, please do get in touch. We’d be happy to help.

You can contact our Life & Health team on –

0800 676 227

lifeandhealth@icib.co.nz